Terms & Conditions
Effective Date: April 18, 2025
These Terms & Conditions govern your use of the Pointify app provided by Pointify on the Shopify platform. By installing and using Pointify, you agree to be bound by these Terms.
1. App Overview
Pointify allows merchants to create a loyalty program where customers earn points via discount links and can redeem them for products tagged accordingly in the merchant's store.
2. Subscription Plan
- Merchants subscribe to a single plan upon app installation.
- No monthly charges apply.
- A commission of 10% of each order made by a Pointify user is charged for the first 3 months, and 5% thereafter.
- A monthly usage reset is applied, and the maximum spending limit per merchant is $10,000 (can be increased my merchant).
3. Merchant Responsibilities
- Tag eligible products with pointify-only or pointify-only + subscription for redemption.
- Ensure accurate product descriptions and subscription links.
- Enable the Pointify extension to show it on store pages.
4. Customer Experience
- Customers must log in or sign up to earn points via discount links.
- Customers can track their points, redeem products, and view history through the embedded extension.
5. Data & Permissions
By using Pointify, you grant us access to:
- Your store data (orders, products, inventory)
- Customer data required to operate the loyalty program
- Usage data for billing purposes
6. Termination
You may uninstall Pointify at any time. Charges incurred before uninstallation remain payable.
7. Limitation of Liability
Pointify is provided "as is". We are not liable for any indirect, incidental, or consequential damages arising from the use of the app.
8. Changes to Terms
We may update these Terms occasionally. Continued use of the app after changes constitutes acceptance of the new Terms.