Privacy Policy

1. Information We Collect

We collect the following data when merchants install and use Pointify:

• Merchant's Shopify store information
• Merchant contact details (name, email, phone, address)
• Customer data when using the Pointify extension or links:
  • Name, email, phone, address (as stored in the Shopify store)
  • Order history and redemption history
• Store inventory (to allow tagging of redeemable products)

2. How We Use Information

We use the collected information to:

• Operate and provide the Pointify loyalty program
• Generate and track customer points and redemption history
• Process revenue sharing and calculate charges based on orders
• Improve and support app features

3. Data Sharing

We do not sell or share your data with third parties except:

• When required by law
• With trusted services we use to operate our app (e.g., Shopify API)

4. Data Retention

We retain merchant and customer data only as long as necessary to provide our services and comply with legal obligations.

5. Security

We take reasonable measures to protect your data, including encryption, secure APIs, and restricted access controls.

6. Your Rights

As a merchant or customer, you may:

• Request access or deletion of your personal data
• Contact us to update or correct your information